Your Privacy Matters
Privacy Policy
At UOTP, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we handle your data.
Last updated: January 2024
1. Information We Collect
- Account Information: Email address, phone number (optional), and password when you register.
- Transaction Data: Payment information processed securely through our payment partners.
- Usage Data: Services used, virtual numbers requested, and OTP verification logs.
- Device Information: IP address, browser type, and device identifiers for security purposes.
2. How We Use Your Information
- To provide and maintain our virtual phone number and OTP verification services.
- To process transactions and send related information including confirmations.
- To detect, prevent, and address fraud, abuse, and technical issues.
- To communicate with you about updates, promotions, and support inquiries.
- To improve our services and develop new features based on usage patterns.
3. Data Protection
- All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
- We implement strict access controls and regular security audits.
- Payment information is processed by PCI-DSS compliant payment providers.
- We do not store OTP messages beyond the 20-minute validity period.
- Regular penetration testing and vulnerability assessments are conducted.
4. Your Rights
- Access: Request a copy of your personal data we hold.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request deletion of your account and associated data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing of your data for marketing purposes.
5. Data Retention
- Account data is retained as long as your account is active.
- Transaction records are kept for 7 years for legal and tax compliance.
- OTP and SMS data is automatically deleted after 20 minutes.
- Upon account deletion, personal data is removed within 30 days.
- Anonymized analytics data may be retained indefinitely for service improvement.
6. Updates to This Policy
- We may update this Privacy Policy from time to time.
- Significant changes will be notified via email or website notice.
- Continued use after changes constitutes acceptance of the updated policy.
- Previous versions of this policy are available upon request.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.